Check Wi-Fi, battery, storage, and the update status before trying the Pixel update again.
Choose what feels easiest
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Phone
Android
Time
About 10 minutes to check
Reviewed
August 31, 2026
Before you start
Connect to Wi-Fi.
Charge the phone above 75% or plug it in.
If Settings is not visible, swipe up for all apps and search for “Settings.”
Do not erase the phone.
Read it and see it together
Interactive visual guide
Use Next when you are ready. Replay repeats the visual cue; nothing advances without your choice unless you start Play through.
Step 1 of 3
Step 1 of 3.
Do this now
Open System
In Pixel Settings, tap System.
✦ Original Google Pixel example — not a manufacturer screenshot
9:41
Settings
Search settings
AlexGoogle Account
Network & internet
Google
System
This original visual follows the verified path. Labels can vary slightly by model, region, carrier, or device state.
Show written steps
Open System. In Pixel Settings, tap System. The Pixel System menu opens.
Open Software updates. Tap Software updates or System update—use the label shown on your Pixel. The Pixel update screen opens.
Check again. Tap Check for update. If it still fails, follow Google’s official troubleshooting page below. The phone either resumes the update or shows the problem to address.
Watch it happen
Helpful video
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Load the video when you are ready
YouTube stays disconnected until you choose this button. The written steps work without the video.
Official help videoChecked August 31, 2026Creator-edited English captions
Update your Android version on your Pixel phone
Published by Google Help. Shows the normal official update path. Use the written checks below when that path does not finish.
Watch directly on YouTube If the video does not load here, the direct link opens the same tutorial on YouTube.
One small goal at a time
Follow the steps
Read one step, try it on your phone, then move to the next.
Step 1
Open System
In Pixel Settings, tap System.
You should now see: The Pixel System menu opens.
Easy Phone Tech visual example. Personal details are fictional; exact wording can vary.Open a larger picture
Step 2
Open Software updates
Tap Software updates or System update—use the label shown on your Pixel.
You should now see: The Pixel update screen opens.
Easy Phone Tech visual example. Personal details are fictional; exact wording can vary.Open a larger picture
Step 3
Check again
Tap Check for update. If it still fails, follow Google’s official troubleshooting page below.
You should now see: The phone either resumes the update or shows the problem to address.
Easy Phone Tech visual example. Personal details are fictional; exact wording can vary.Open a larger picture
My screen looks different
That is normal. Phone makers sometimes move or rename a setting.
Stay with the task “Fix a Pixel that will not update” and re-read the current action before tapping anything else.
If the named control is missing, open the official source below or search for a different task.
