Step-by-step phone help
What are you trying to do?
Describe the result you want. You can use ordinary words such as “forgot my Google password” or “this text looks like a scam.”
Describe the problem only. Never enter an email address, phone number, password, passcode, or verification code.
Popular help
Start with a common task
Choose one direct task, or open one category below.
iPhone · About 3 minutesUnlock your iPhone and go HomeThe line at the bottom of a modern iPhone is your way Home. Watch the move before trying it.iPhone · About 3 minutesFind your Apple AccountYour Apple Account is the one account that connects iCloud, the App Store, backups, and other Apple services.iPhone · About 3 minutesFind and copy a saved password on iPhoneSearch by the website or app name, then open the matching entry.iPhone · About 3 minutesUpdate your iPhoneUse Wi-Fi and connect the iPhone to power when possible before installing.iPhone · About 3 minutesMake words larger on iPhoneChanging text size does not erase or rearrange your information.iPhone · The reset may be quick; account recovery can take daysReset a forgotten Apple Account passwordUse Apple’s official recovery process when you cannot remember the password for iCloud, the App Store, or your Apple Account.
All guides
Browse by goal
One category opens at a time so this page stays calm and short.